Who we are
Our website address is https://earthlinginteractive.com
Your privacy is critically important to us. At Earthling Interactive we have a few fundamental principles:
- We don’t ask you for personal information unless we truly need it.
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
Like most website operators, Earthling Interactive collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Earthling Interactive’s purpose in collecting non-personally identifying information is to better understand how Earthling Interactive’s visitors use its website. Earthling Interactive also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. Earthling Interactive only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below,
Gathering of Personally-Identifying Information
Certain visitors to Earthling Interactive’s websites choose to interact with Earthling Interactive in ways that require Earthling Interactive to gather personally-identifying information. The amount and type of information that Earthling Interactive gathers depend on the nature of the interaction. Those who engage in transactions with Earthling Interactive – by purchasing access to one of Earthling Interactive’s services, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Earthling Interactive collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Earthling Interactive. Earthling Interactive does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Earthling Interactive may collect statistics about the behavior of visitors to its websites. However, Earthling Interactive does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Earthling Interactive discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Earthling Interactive’s behalf or to provide services available at Earthling Interactive’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Earthling Interactive’s websites, you consent to the transfer of such information to them. Earthling Interactive will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Earthling Interactive discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Earthling Interactive believes in good faith that disclosure is reasonably necessary to protect the property or rights of Earthling Interactive, third parties or the public at large. If you are a registered user of an Earthling Interactive website and have supplied your email address, Earthling Interactive may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Earthling Interactive and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Earthling Interactive takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You may prefer to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website
which offers guidance for all modern browsers.
If Earthling Interactive, or substantially all of its assets, were acquired, or in the unlikely event that Earthling Interactive goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Earthling Interactive may continue to use your personal information as set forth in this policy.
These services allow Earthling Interactive and its partners to inform, optimize, and serve to advertise based on past use of Earthling Interactive by the User. This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
AdWords Remarketing (Google Inc.)
AdWords Remarketing is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the activity of Earthling Interactive with the Adwords advertising network and the DoubleClick Cookie. Personal Data collected: Cookie and Usage data.
Facebook Custom Audience (Facebook, Inc.)
Facebook Custom Audience is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of Earthling Interactive with the Facebook advertising network. Personal Data collected: Cookie and Email address.
Facebook Remarketing (Facebook, Inc.)
Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of Earthling Interactive with the Facebook advertising network. Personal Data collected: Cookie and Usage data.
Twitter Remarketing (Twitter, Inc.)
Twitter Remarketing is a Remarketing and Behavioral Targeting service provided by Twitter, Inc. that connects the activity of Earthling Interactive with the Twitter advertising network. Personal Data collected: Cookie and Usage data.
Remarketing through Google Analytics for Display Advertising (Google Inc.)
Google Analytics for Display Advertising is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with the Adwords advertising network and the DoubleClick Cookie. Personal Data collected: Cookie and Usage data.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of Earthling Interactive, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Please take note of Google’s Data Processing Amendment
Personal Data collected: Cookie and Usage data.
Social Media Interactions
The following services allow interaction with social networks or other external platforms directly from the pages of Earthling Interactive. The interaction and information obtained by Earthling Interactive are always subject to the User’s privacy settings for each social network. If a service enabling interaction with social networks is installed it may still collect traffic data for the pages where the service is installed, even when Users do not use it.
Facebook Like button and social widgets (Facebook, Inc.)
The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc. Personal Data collected: Cookie and Usage data.
Twitter Tweet button and social widgets (Twitter, Inc.)
The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc. Personal Data collected: Cookie and Usage data.
When you submit a form we collect your name, email and phone so that we can correspond with you. All other info will only be collected when provided. Your personal data will be stored in the website’s database and in our mailbox and customer relationship management software, SharpSpring.
Publicly Available Information
We supplement information that we receive directly from the user with additional information that is available from public sources, in public records, or other publicly available databases or from information that the user has made public, for example, in tweets or Facebook posts.
Payment Information, Recurly
When a Customer pays for a Service via Recurly, we collect the method of payment, date and amount of the payment. If the Customer pays with a credit card, this information is transmitted directly to our payment processor, and we do not retain the detail of the payment information other than the Transaction ID number. After payment card information is entered, we do not have access to payment card information and disclaim any liability for any loss or compromise of payment card information. When you make a payment, you agree to terms of our payment processor.
In the case of an ongoing relationship, we retain information about the Customer’s payment history as necessary for the administration of the Customer account.
Communication from Users
When a visitor or lead completes an online form, visits our website or other areas associated with Earthling Interactive (for example on social media), or when a user otherwise contacts us, by email, phone or text, we automatically collect and store certain information about that user and the user’s activities, as we receive from such user, for example:
- The user’s name and contact information.
- Information that the user provides to us.
- The user’s company information, if any.
- The nature of the communication.
- The purpose of the interaction, and the action we took in response to the user’s inquiry or request;
- Any action the user takes upon receipt of such communication (for example, whether the user registers to attend an event that we offer, or request to receive documentation).
The information collected in connection with each type of interaction is retained so that Earthling Interactive and each user can continue interaction with the requestor for marketing and sales purpose and the promotion of our services.
We use Send Grid to send and trace all emails. It’s reliable and ensures emails are not marked as spam and are immediately delivered.
You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.
You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
If you have any questions about this privacy statement, please contact us on our site or using the below address:
821 East Washington Ave, Ste. 200
Madison, WI 53703