Earthling Interactive Help Desk

We’re sorry you’re experiencing trouble with your website or service. Please fill out this form so that we can expedite our process.

It may seem like we’re asking a lot, but this information helps us troubleshoot quickly. Thank you!

  • Enter your company's website or direct link to the page on which the issue occurs.
  • Where can we call you if we need to?
  • Where can we email you if we need to?
  • What is the issue? What happened and what did you expect to happen? What you were doing immediately prior? If you saw any error messages, what were they?
  • Please upload screenshot(s) of what you're seeing. Be sure to capture the contents of the entire browser window if you can.
    Drop files here or
    Max. file size: 256 MB, Max. files: 4.
    • Go to supportdetails.net and Export a PDF to upload here. This gives us specifics about your operating system and browser so we can try to replicate the issue.
      Max. file size: 256 MB.
    • This field is for validation purposes and should be left unchanged.