You’ve been there. Stuck in an endless loop with a chatbot. Repeating yourself. Wondering if you’re talking to a human or just screaming into the void.
Most AI-powered support still feels… …
Twilio & Microsoft Team Up to Make Conversations Smarter Read More »
When lockdowns shuttered IKEA’s in‑store kitchen planning services, demand didn’t vanish—it had to be met. Within seven days, IKEA re-engineered its digital strategy with in-store tools for …
IKEA’s Digital Turnaround & Strategy During COVID 19 Read More »
During my “Car Shopping for a CMS” webinar, I leaned heavily on that metaphor to describe the difference between a handful of CMS choices: Craft CMS, WordPress, and Wix/Squarespace. A great conve…
HubSpot vs WordPress? Read More »
Whether the domain is health care, agriculture, tourism or large-animal handling, product managers are expected to take a deep dive into the business area that they are serving. We talked with Earthli…
Ask An Earthling: Do Product Managers Need To Be Domain Experts? Read More »
